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Money Manager FAQ
Frequently Asked Questions about this product

Why is the balance is not changing when I delete an old transaction?
If the transaction is being deleted before a reconciled balance then it won't, as balances are calculated from the last reconciled balance entry to the current date. To resolve this delete the reconciled balance entry (double click to edit, then delete). It is still a good idea to use the reconcile balance feature as this speeds up calculation of the balance, therefore better application response time.

I want to perform more detailed analysis....how?
We have a much more powerful reporting engine still under development, but in the mean time the easy route is to export the data to Excel or CSV (on the tools menu), move this to a desktop machine, and import into Excel.

How can I backup my data?
All the data is stored in a file called MonMgr.dat in the MyDocuments folder (default opened location when explore from ActiveSync). Drag this file to a host machine - and your data is backed up! Alternativily backup the machine via ActiveSync backup facilities.

I have upgraded to a PocketPC 2003 device, and copied across the data file, but are getting the error "Failed to initialize storage", what can I do?
Microsoft changed the underlying database format for the PocketPC 2003 operating system, thus the old databases are not compatiable, all is not lost though, Microsoft have provided a tool to convert the format, it is avaiable here.

Macintosh or Linux Host Machines
The current installers are built for installing from a windows desktop machine alternativly you can use the CAB files - copy these to the target PocketPC and run them via File Explorer. If you have purchased from say Handango, and have the executable, but would like CAB files, then please contact us via our upgrade page.

Multiple Icons
A few people have noticed multiple icons in the start menu after they have upgraded to the full version. Although the installer is designed not to do this, it sometimes seems to fail in this aspect. They can be removed manually, by going to the top of the directory tree (using Explore in ActiveSync, or File Explorer on the device), then selecting My PocketPC (taking you to the top of the directory tree), then selecting Windows and then Start Menu. Each icon on the start menu exists as a entry in this directory - delete the unwanted ones. Ideally this would not happen, and is being investigated.

If you have additional questions then please submit them using the feedback form
 
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